What personal information do we collect from the people that visit our website?
When registering or ordering on our site, we may collect your name, email address, phone number, mailing address, order history and details, browsing history or other details in order to process your order or to help you with your user experience. When you make payments through the website, you may need to provide your credit card number and other PII to our third-party service providers. In addition, information about your computer hardware and software is automatically collected by HealthKick when you use our website. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by HealthKick for the operation of the website, to maintain quality of the website, and to provide general statistics regarding use of the website.
HealthKick will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations. For authorized users of the website, HealthKick will retain the information provided by you for as long as you have an account with HealthKick. You may modify your account information with HealthKick by emailing us at the address below. Copies of information that you have updated, modified, or deleted will remain in our system if applicable law requires us to retain it.
Third Party Websites
When do we collect information?
We collect information from you when you register on our site directly, or through social media platforms, when you place an order, when you subscribe to our newsletter, or when you respond to a survey or at any other time you enter information on our site.
How do we use your information?
We may use the information we collect from you in the following ways:
· To operate our site.
· To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
· To improve our website in order to better serve you.
· To allow us to better service you in responding to your customer service requests.
· To administer a contest, promotion, survey or other site feature.
· To quickly process your transactions.
· To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features on our site will be disabled that make your site experience less efficient, and some of our services will not function properly.
Do we sell or disclose your personal identifiable information to third parties?
However, we may provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.
Third Party Links
We include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
Protecting the privacy of the very young is especially important. When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) spells out what operators of websites and online services providers who are designed to attract anyone under age 13 must do to protect children's privacy and safety online.
We never collect or maintain information at our site from those we actually know are under 13 and no part of our website specifically markets to children under 13. If you learn that your child has provided us with Personally Identifiable Information without your consent, you may alert us at firstname.lastname@example.org. If we learn that we have collected any Personally Identifiable Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
Security of Your Information
By using the website or providing Personally Identifiable Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the website or sending an e-mail to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at email@example.com.
Additional information for EU Residents
We provide the HealthKick website from servers located in the United States. If you are accessing the HealthKick website from the European Union, we will only transfer your personal information to the United States through the use of appropriate safeguards or with your consent. We process personal information to pursue delivery of the products and services HealthKick makes available to employees of our clients and as described in the section titled “How we use your information” above. To learn more about with whom we share your personal information please refer to the section titled “Do we sell or disclose your personal identifiable information to third parties” above. You have the right to access your personal information, rectify inaccurate personal information that we have collected and processed, and to request that HealthKick restrict the processing of your data in certain circumstances. If you wish to access your personal information, please contact HealthKick in writing at the contact information provided below, and allow reasonable time for your request to be processed. You have the right to receive personal information that you provided HealthKick in a commonly used and machine-readable format, and to transmit that information to any controller without hindrance from us.
Mailing Address: 433 Broadway, 3rd Floor, New York, NY 10013